FREQUENTLY ASKED QUESTIONS
“Yes, we strive to ensure that the product images on our website accurately represent what you will receive. However, please note that slight variations in color or detail may occur due to lighting and differences in monitors or screens.”
“Your sales receipt is sent to your email address immediately after the purchase is completed. You can also view all your sales receipts by logging into your account on our website and navigating to the ‘Order History’ or ‘My Orders’ section.”
“To return an item, please visit our ‘Returns & Exchanges’ section on the website for a step-by-step guide. You’ll find detailed information on how to initiate a return, packaging guidelines, and where to send your return. Please note that items need to be in their original condition to be eligible for a return.”
“We regularly restock our popular items. If an item is marked as “out of stock,” you can request to be notified when it’s back in stock by entering your email on the product page. We’ll send you an email alert as soon as the item is available again.”
“We ship nationwide and to select international destinations. To see if we ship to your location, please check our ‘Shipping Policy’ section or proceed to checkout, where available shipping options to your address will be displayed. If you have any specific shipping inquiries, feel free to contact our customer service team for assistance.”